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Billing

Memberships and renewals

How recurring memberships create monthly allotments, roll credits, and appear in client and admin views.

7 min readUpdated Jun 18, 2026

Memberships provide recurring class-type allotments. The current period determines which credits are available, whether rollover applies, and what the client sees in account billing.

  1. 1Client purchases a membership or staff records a manual membership.
  2. 2The billing period creates available allotments.
  3. 3Bookings consume eligible membership allotments before package credits.
  4. 4Renewal, cancellation, failed payment, or staff correction changes visible status.

Unlimited-style memberships

The platform models unlimited-style access through class-type allotment rules. Do not add new behavior that depends on deprecated unlimited flags.

Screen reference

Use these images after the steps above to recognize the right page, tab, or detail view.

Client billing page with membership and payment status
Look for: The billing surface is the first client-side stop for membership state, saved cards, and payment follow-up.

In this guide

This guide is a short procedure. Read from top to bottom.

Related guides

Understand credits

How membership allotments, package credits, gift balance, and class-type eligibility affect booking.

Gift certificates and redemption

Buy a gift certificate, send it to a recipient, and redeem gift value from the client account.

Packages and expiration

How prepaid packages work, where clients review them, and what admins should check before corrections.

Refunds and cancellations

What happens to bookings, credits, packages, and payments when a session or purchase is canceled.

App GuidesNext: Understand credits

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1433 11th St, Ste F Arcata, CA 95521

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