Booking
Use the waitlist
How waitlist positions, offer windows, claim timing, and staff review work.
6 min readUpdated Jun 18, 2026
When a session is full, eligible clients can join the waitlist. If a spot opens, the platform promotes waiting entries into offered entries according to the studio's waitlist rules.
- 1Join the waitlist from the booking flow when the session is full.
- 2Watch for an offer notification if a spot opens.
- 3Claim the offered spot before the claim window expires.
- 4If the offer expires, the next waiting client may receive the spot.
Waiting is not the same as offered
Waiting entries stay queued until a cancellation or staff action creates an offer. Offered entries have a claim window.